Privacy Policy

Information Collection

Types of Information Collected

Personal Data: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you make a purchase or register for an account.

Non-Personal Data: We collect non-personal data such as browser type, operating system, referring URLs, and IP addresses to help us understand how our website is being used.

Methods of Data Collection

• Forms: When you fill out forms on our website, such as registration forms, contact forms, or order forms, we collect the information you provide.
• Cookies: We use cookies to enhance your browsing experience, personalize content, and analyze site traffic.
• Analytics Tools: We use third-party analytics tools to collect information about your use of our website, including which pages you visit, how long you stay, and what actions you take.

Use of Information

How We Use Collected Information

• To Improve Our Services: We use your information to understand how you use our website and to improve our products and services.
• Marketing Purposes: With your consent, we may use your personal information to send you promotional materials and updates.
• Customer Support: We use your information to provide customer support and respond to your inquiries.

Legal Basis for Processing Personal Data

We process your personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests.

Data Sharing and Disclosure

Circumstances for Data Sharing

• Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and access controls to ensure that your data is safe from unauthorized access, alteration, disclosure, or destruction.

User Rights

Your Rights Regarding Your Personal Data

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

Explanation of Cookies

Cookies are small text files placed on your device by a website to store information about your preferences and activity.

Types of Cookies Used

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Collect information about how you use our website to improve its performance.
• Functional Cookies: Remember your preferences and enhance your user experience.
• Targeting Cookies: Used to deliver relevant advertisements to you.

Managing Cookie Preferences

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ByGroots.com
Email:  hi [at] bygroots.com

Thank you for trusting us.